Quality and Safety

Southbank Day Surgery is a fully licensed and accredited facility (BSI and WA Health Dept.). Our dedication to total quality is your guarantee that you will receive the highest possible standard of care during your stay.

We are part of a National benchmarking team to assist us improving on patient care. We have a Consumer Representative who assists the Day Surgery with audits and patient information to ensure our patients’ needs are met.

Privacy
All staff undertake their duties with strict confidentiality within the realm of National Privacy Principles and legislation. If you wish specific extra steps to be taken, please notify staff.

The only information collected is that which is necessary in order to meet your health care requirements. Information provided is stored, maintained and protected from misuse, loss, unauthorised access, modification or disclosure. Further information is available on request.

Open Disclosure
Southbank Day Surgery adheres to the principles of Open Disclosure.

Note
You might be required to participate in one of our audits which assists us with improving our facilities and patient outcomes.